Bajeok's Privacy Policy — Your Data, Our Responsibility

1 What Data Is Collected

Various types of information are collected when you register and use the Bajeok platform. This information falls into two main categories:

Information You Provide Directly:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Password (stored in encrypted form)
• National ID or passport number (for KYC verification)
• Payment account details (Mobile Pay/Nagad number, etc.)
• Address (if required)

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Version
• Activity Logs on the Platform
• Login Time & Location Data
• Betting History & Transaction Records

2 Purpose of Data Collection

Bajeok only collects data that is necessary. Each piece of information is collected for a specific purpose:

Data may also be used to improve our services, provide customer support, and meet legal obligations. Your data is never used for marketing purposes without your consent.

3 How Data Is Stored and Protected

Bajeok uses industry-standard security measures to protect your privacy:

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Passwords are stored using bcrypt hashing and cannot be read by anyone.
• Firewalls and IDS are active to prevent unauthorized server access.
• Regular security audits and vulnerability assessments are conducted.
• Employee access to data is restricted and logged.
• Data backups are encrypted and stored on separate servers.

No method on the internet is 100% secure. It is your responsibility to keep your password strong and never share it with anyone.

4 Data Sharing Policy

Bajeok does not sell your personal data to any third party. Data may be shared only in limited circumstances:

• Payment Processors: Necessary data is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Law Enforcement: We are legally required to disclose information in compliance with court orders or government directives.
• Fraud Prevention: Information may be shared with regulatory authorities to detect money laundering or fraud.
• Technology Service Providers: Data is shared with hosting and cloud service providers under data processing agreements.

Your data is not shared for any purpose beyond those listed above. All third-party agreements explicitly include data protection obligations.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the Bajeok website and app. Types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language and display preferences.
• Analytics Cookies: To analyze site usage and improve our services. Your consent is required.
• Performance Cookies: To identify page loading speeds and errors.

A cookie consent popup is shown on your first visit. Analytics and marketing cookies are not activated without your consent. You can delete or block cookies at any time through your browser settings.

6 Your Data Rights

As a bajeok user, you have the following rights:

To exercise any of these rights, email us at support@bajeok.net. We will respond within 30 days.

7 Protection of Minors

Bajeok strictly prohibits anyone under the age of 18 from using the platform. Under our Privacy Policy, to protect minors:

• Age verification is mandatory at the time of registration.
• Date of birth and identity documents are verified as part of the KYC process.
• We do not knowingly collect information from minors.
• If a minor's data is identified, the account will be immediately closed and all associated data deleted.

If you are a parent or guardian and believe we may hold your child's information, please contact us immediately at support@bajeok.net.

8 Third-Party Services & Links

The Bajeok platform integrates certain third-party services, such as payment gateways and analytics tools. These providers operate under their own privacy policies.

• Payment processors (Mobile Pay, Nagad, Rocket): their own data protection policies apply.
• Cloud Hosting Services: Providers are GDPR-compliant.
• Live sports data feed: match data only — no user data.

9 Data Retention Period

How long Bajeok retains your data depends on the type of data and applicable legal requirements:

• Account Data: Retained while the account is active and for 5 years after closure.
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• Log files and security records: 2 years.
• Cookie Data: 30 days to 1 year, depending on the type.
• Support conversations: 3 years.

After the designated retention period, data is automatically and securely deleted or anonymized.

10 Policy Changes & Updates

Bajeok may update this Privacy Policy at any time. When changes are made:

• You will be notified by email or SMS at least 30 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after any update constitutes acceptance of the revised policy.

If you do not agree to the updated policy, please withdraw your balance before closing your account. You will have 14 days from the effective date of the new policy to close your account.

11 Privacy Contact

For any questions, concerns, or complaints regarding our Privacy Policy:

• Email: privacy@bajeok.net
• General Support: support@bajeok.net
• Live Chat: Available 24/7 — simply log in to the platform.

Formal data protection complaints will be reviewed within 7 business days. For complex cases, a final response will be provided within 30 days.